Terms of Service

1. Agreement to Terms

By installing and using the ToroSachi Subscriptions application on your Shopify store, you agree to be bound by these Terms of Service. If you do not agree to these terms, please promptly uninstall the application.

2. Service Description

ToroSachi provides subscription management, billing cycle automation, customer portal widgets, dunning recovery workflows, and cohort analytics. Our services integrate directly with your Shopify store via authorized Shopify APIs.

3. Merchant Responsibilities

As a merchant utilizing ToroSachi Subscriptions, you agree to:

• Maintain clear subscription terms, cancellation policies, and recurring charge schedules transparently visible to your customers prior to checkout.
• Comply with all applicable consumer protection laws, card network regulations (Visa, Mastercard, Amex), and Shopify platform terms.
• Maintain valid payment credentials and accurate billing details for any selected application subscription tier.

4. Subscription Billing & Fees

App subscription charges and usage fees are billed directly through Shopify App Billing (`appSubscriptionCreate`). Fees are non-refundable once processed by Shopify. You may cancel your subscription at any time by uninstalling the application or changing your plan tier in the ToroSachi merchant dashboard.

5. Service Availability & Uptime

We strive to maintain 99.9% uptime for all billing and customer portal APIs. Scheduled maintenance windows will be communicated in advance. We are not liable for outages caused by upstream platform disruptions (e.g., Shopify API downtime or card processor network outages).

6. Limitation of Liability

To the maximum extent permitted by law, ToroSachi shall not be liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits or revenues resulting from the use or inability to use our services.

7. Contact Us

For questions regarding these Terms of Service, please contact support@torosachi.com.